Shipping & Delivery Policy
Welcome to RMSDeals.com. This policy provides information regarding the processing, shipping, and delivery of your orders.
Our Goal: To ensure your order reaches the correct address safely and on time.
- Order Processing
We process orders once they are received and payment—or Cash on Delivery (COD) details—has been confirmed. Order processing typically takes 1–2 business days. Additional time may be required during holidays, periods of high order volume, or due to other unforeseen circumstances.
2. Estimated Delivery Time:
Metro and major cities: Approximately 3–5 business days.
Other cities and regions: Approximately 5–7 business days.
Deliveries to remote areas may take longer.
These are estimates, not guarantees. The actual delivery time will depend on your PIN code, the courier service, weather conditions, and other factors.
3. Shipping Charges:
Any applicable shipping charges will be displayed on the checkout page at the time of placing your order. Please review the total amount before confirming your order.
4. Delivery Areas and PIN Codes:
We provide delivery to Indian PIN codes covered by our courier partners. If service is unavailable in your area, your order may not be accepted, or our team may reach out to you.
5. Order Tracking:
If tracking information is available for your order, it will be shared via SMS, email, or another available communication channel. Please note that it may take some time for tracking updates to appear.
6. Delivery Precautions:
Ensure you provide your correct name, mobile number, and full delivery address when placing an order.
Please respond to any delivery-related calls or messages.
Upon receiving your parcel, check the external condition of the package. If the package appears visibly damaged, please take a photograph (if possible) and notify us immediately.
7. Delivery Delays or Failed Deliveries:
Deliveries may be affected by factors such as an incorrect address, inability to reach you via phone, issues with the PIN code, courier delays, or other reasons. In such cases, please contact our team or the courier service. If a parcel is returned to us, the options for reshipment or a refund will be determined based on the order status and our applicable policies.
8. Order Cancellation and Refunds:
Please refer to our Cancellation & Refund Policy for details regarding order cancellations, returns, and refunds. Eligibility for a return or refund will depend on the applicable policies and the status of your order.
9. Contact Us
For assistance regarding shipping, delivery, or your order, please reach out to us:
Website: RMSDeals.com
Email: dealsrms@gmail.com
Mobile: +91 7027727270
WhatsApp: Contact us on WhatsApp